Policies, Terms & Conditions

Blackspur Co. – Policies, Terms & Conditions

Shipping & Delivery

We aim to dispatch all ingredient and untreated clothing orders within 2–4 business days. Shipping rates are calculated at checkout based on order size and destination.

We aim to dispatch all Treated Clothing orders with 2 weeks as we manually treat each garment individually when ordered. Some treatments require a curing period to allow solvents to dissipate before shipment.

Delivery Timeframes:
Australia metro: 3–7 business days
Regional/remote areas may take longer

We use trusted carriers such as Australia Post and Sendle. Tracking is provided where available.

Blackspur Co. is not liable for delays caused by third-party carriers or external events.

For delivery issues, contact: info@blackspur.co

Payments

All orders must be paid in full at checkout prior to dispatch. Orders will not be shipped until payment is confirmed.

Warranty

We offer a 30-day warranty against manufacturing defects.

This excludes normal wear, misuse, or accidental damage.

Contact info@blackspur.co with proof of purchase and details of the issue. We may offer repair, replacement, or refund at our discretion.

This warranty is in addition to your rights under Australian Consumer Law.

Health & Safety

Use all products responsibly and follow safe handling practices.

Keep materials out of reach of children and ensure proper ventilation when applying treatments.

Blackspur Co. is not liable for injury or damage resulting from improper use.

Privacy

We collect personal information such as name, contact details, and shipping information to process orders and provide services.

Your data is securely stored and never sold. It may be shared with trusted providers for payment and delivery.

You may request access or deletion of your data by contacting info@blackspur.co

Terms of Service

By purchasing from Blackspur Co. you agree that:

  • You are responsible for correct use of products
  • All content remains the property of Blackspur Co.
  • We may cancel or refuse orders at our discretion
  • Prices and availability may change without notice
Scams & Unauthorised Sellers

Please only purchase through our official website or approved partners.

If unsure, contact info@blackspur.co

We will never request sensitive information such as gift cards or payments outside secure checkout systems.

Environmental Commitment

We prioritise natural fibres, refined ingredients, and long-lasting materials.

No PFAS. No unnecessary synthetics. Built to last — not replace.

Wholesale & Resellers

Wholesale is available to approved partners.

  • Minimum order quantities apply
  • Pricing is confidential
  • Products must not be sold below RRP without approval

Enquiries: info@blackspur.co

Custom Orders

Custom work may be available depending on requirements.

Deposits may apply. Custom orders are non-refundable unless defective.

Social Media & Content

By tagging or submitting content, you grant permission for Blackspur Co. to repost or use it for marketing.

You retain ownership. Contact info@blackspur.co for removal requests.

Intellectual Property

All Blackspur Co. designs, branding, and materials are protected.

Use or reproduction without permission is prohibited.

Website Use

Content is provided for general information only.

You must not misuse the site or attempt unauthorised access.

Cookies

We use cookies to improve site performance and analyse traffic.

You can disable cookies in your browser settings.

Pre-Orders

Full payment is required upfront.

Delivery dates are estimates. If delays exceed 30 days, a refund may be requested.

Gift Cards & Store Credit

Valid for the stated period. Non-transferable and not redeemable for cash.

Cannot be combined with other offers unless specified.

Affiliate Terms

Commissions apply to completed sales only.

Fraudulent use will result in removal from the program.

Events & Workshops

Participation is at your own risk.

Cancellations within 7 days may not be refundable.

Sales & Promotions

Promotions are subject to conditions, availability, and time limits.

We may modify or cancel promotions at any time.

Customer Content & Photos

By submitting content, you grant Blackspur Co. permission to use it for marketing.

To request removal, contact info@blackspur.co

Changes to Terms

We reserve the right to update these terms at any time. The latest version will always be available on our website.

Contact

For any enquiries:

info@blackspur.co