Policies, Terms & Conditions
Blackspur Co. – Policies, Terms & Conditions
Shipping & Delivery
We aim to dispatch all ingredient and untreated clothing orders within 2–4 business days. Shipping rates are calculated at checkout based on order size and destination.
We aim to dispatch all Treated Clothing orders with 2 weeks as we manually treat each garment individually when ordered. Some treatments require a curing period to allow solvents to dissipate before shipment.
Delivery Timeframes:
Australia metro: 3–7 business days
Regional/remote areas may take longer
We use trusted carriers such as Australia Post and Sendle. Tracking is provided where available.
Blackspur Co. is not liable for delays caused by third-party carriers or external events.
For delivery issues, contact: info@blackspur.co
Payments
All orders must be paid in full at checkout prior to dispatch. Orders will not be shipped until payment is confirmed.
Warranty
We offer a 30-day warranty against manufacturing defects.
This excludes normal wear, misuse, or accidental damage.
Contact info@blackspur.co with proof of purchase and details of the issue. We may offer repair, replacement, or refund at our discretion.
This warranty is in addition to your rights under Australian Consumer Law.
Health & Safety
Use all products responsibly and follow safe handling practices.
Keep materials out of reach of children and ensure proper ventilation when applying treatments.
Blackspur Co. is not liable for injury or damage resulting from improper use.
Privacy
We collect personal information such as name, contact details, and shipping information to process orders and provide services.
Your data is securely stored and never sold. It may be shared with trusted providers for payment and delivery.
You may request access or deletion of your data by contacting info@blackspur.co
Terms of Service
By purchasing from Blackspur Co. you agree that:
- You are responsible for correct use of products
- All content remains the property of Blackspur Co.
- We may cancel or refuse orders at our discretion
- Prices and availability may change without notice
Scams & Unauthorised Sellers
Please only purchase through our official website or approved partners.
If unsure, contact info@blackspur.co
We will never request sensitive information such as gift cards or payments outside secure checkout systems.
Environmental Commitment
We prioritise natural fibres, refined ingredients, and long-lasting materials.
No PFAS. No unnecessary synthetics. Built to last — not replace.
Wholesale & Resellers
Wholesale is available to approved partners.
- Minimum order quantities apply
- Pricing is confidential
- Products must not be sold below RRP without approval
Enquiries: info@blackspur.co
Custom Orders
Custom work may be available depending on requirements.
Deposits may apply. Custom orders are non-refundable unless defective.
Social Media & Content
By tagging or submitting content, you grant permission for Blackspur Co. to repost or use it for marketing.
You retain ownership. Contact info@blackspur.co for removal requests.
Intellectual Property
All Blackspur Co. designs, branding, and materials are protected.
Use or reproduction without permission is prohibited.
Website Use
Content is provided for general information only.
You must not misuse the site or attempt unauthorised access.
Cookies
We use cookies to improve site performance and analyse traffic.
You can disable cookies in your browser settings.
Pre-Orders
Full payment is required upfront.
Delivery dates are estimates. If delays exceed 30 days, a refund may be requested.
Gift Cards & Store Credit
Valid for the stated period. Non-transferable and not redeemable for cash.
Cannot be combined with other offers unless specified.
Affiliate Terms
Commissions apply to completed sales only.
Fraudulent use will result in removal from the program.
Events & Workshops
Participation is at your own risk.
Cancellations within 7 days may not be refundable.
Sales & Promotions
Promotions are subject to conditions, availability, and time limits.
We may modify or cancel promotions at any time.
Customer Content & Photos
By submitting content, you grant Blackspur Co. permission to use it for marketing.
To request removal, contact info@blackspur.co
Changes to Terms
We reserve the right to update these terms at any time. The latest version will always be available on our website.
Contact
For any enquiries:
info@blackspur.co